Privacy Policy

This privacy policy sets out how TouchBass uses and protects any information that you give TouchBass when you use this website.

TouchBass is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

TouchBass may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Gloucestershire Music, Colwell Arts Centre. Derby Road, Gloucester GL1 4AD.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Cookie Policy

What are Cookies?

A “cookie” is a small piece of text stored on your computer or whatever device you use for the Internet. Cookies have many uses, but they are used to store information about you on your computer, or to help provide a service that you request.

How we use Cookies

The cookies which TouchBass use are there to enhance your experience on our sites, or to allow you to perform services you require. We do not use cookies to store information that identifies you as an individual, or pass information recorded in cookies to others. We encourage you to accept the cookies we use. Alternatively, you can amend your web browser settings to prevent cookies, but this may affect your use and the functionality of our sites and some features will not work if cookies are turned off or restricted.

To find out more about managing cookies on your computer, please refer to the following address: http://www.allaboutcookies.org

Cookies that you might use

Session Cookies – These are used by our websites too store information about user page activities so users can easily pick up where they left off on the site. They are usually removed when the browser is closed.

Persistent Cookies – These are used to store user preferences. These changes make the site easier to navigate. These cookies expire after a certain period of time, or can be removed manually.

First Party – These are cookies issued from the site you are visiting.

Third Party – These are cookies issued that are different from the site you are visiting e.g. Twitter or Facebook feed on a page.

Cookies we use

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Session & First Party – Stores transactional information only. We have deemed this as essential to the operation of the site. This cookie disappears when your browser closes.

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Session & First Party – Used by Google Analytics to tract user count of visits to a site, when a first visit was and a last visit. Persistent, lasts for 2 years.

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Session & First Party – Used by Google Analytics to track exactly when a user visits a site. Persistent, lasts for 30 minutes.

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Session & First Party – Used by Google Analytics to track exactly when a user leaves a site. Session only, expires on browser quit.

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Session & First Party – Used by Google Analytics to track how a user got to our site, what link was used, what part of the World. Persistent, lasts for 6 months.

We use Google Analytics cookies to hold information about your visit to our sites. This helps us to better identify what products are selling better and what people are looking for most.

If you do not wish us to do this, you may either remove the cookies, or opt out of the Analytics service by installing an add-on for your browser. This can be found at http://tools.google.com/dlpage/gaopout.